SingTel

If you are renewing your mobile phone contract soon and you are looking for very professional advice, please look for Ray at SingTel Parkway Parade. He is very helpful and patient in getting the best plan at the best price for you. There is no hidden agenda to meet his monthly sales quota.

He went beyond the call of his duty by showing both the white and black iPhone 5 sets to us today. The black iPhone 5 belongs to him. The white iPhone 5 belongs to his colleague.

Thank you so much, Ray!



Reply from SingTel on 07 December 2012:

Dear Valued Customer,

Thank you for taking the time to share your experience with us.

Your compliment will certainly be an encouragement to the staff and department concerned and they will be commended accordingly. Continual reviewing of our service quality is mandatory in ensuring highest level of customer service being provided by SingTel. That is our goal - and feedback, such as yours, is certainly valuable to support that endeavour.

It has been our pleasure serving you.

If you have included additional feedback, we would like to assure you that the necessary review for improvements will be carried out.

Yours sincerely,

Customer Management, Consumer Group
SingTel